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AV Technical Leader

  • Seattle, WA
  • Contract
  • Job ID: 22-00246

AV Technical Leader

Pay rate : $40-45 per hour

Required On Site

This is an opening for a technical leader in Audio/Visual technologies. As the AV Events Engineer, you are an expert in AV technology and have experience in designing, supporting and driving innovation in AV. Expertise and experience in planning and building efficient, large scale AV solutions will be instrumental in ensuring a solid platform for future growth and success of our business.
The AV Event Engineer is accountable for providing premier technical support to executive level customers and internal clients and vendors including but not limited to all aspects of setup and testing of audio/visual equipment in briefing rooms, troubleshooting audio/visual issues for customers and internal clients and other tasks as needed.
Skills and Expertise:
• Provide premier technical support for all briefings, special events and internal meetings
• Technical resource for on-site AV Team
• Liaison with other internal departments, clients and contractors ensuring that they know what is needed from them and what we need to deliver to them
• Liaison with AV vendors during trouble determination, evaluation, and resolution and processes all repair orders accurately and quickly to ensure technician response. Escalates issues and tracks service requests and repairs through resolution
• Liaison with other internal departments, clients and contractors ensuring that they know what is needed from them and what we need to deliver to them
• Liaison with AV vendors during trouble determination, evaluation, and resolution and processes all repair orders accurately and quickly to ensure technician response. Escalates issues and tracks service requests and repairs through resolution
• Liaison with other high-level stakeholders, internal departments, clients and contractors.
• Liaison with AV vendors during trouble determination, evaluation, and resolution and processes all repair orders accurately and quickly to ensure technician response.
• Request and provide estimates for 3rd party AV vendor labor costs to be incurred i.e. scheduling for equipment and labor
• Liaison with other internal departments, clients and contractors ensuring that they know what is needed from them and what we need to deliver to them
• Liaison with AV vendors during trouble determination, evaluation, and resolution and processes all repair orders accurately and quickly to ensure technician response. Escalates issues and tracks service requests and repairs through resolution
• Assist team members in monitoring and responding to email inquiries and support requests
• Provide premier technical support for all audio/visual equipment including but not limited to Crestron, Extron, Q-SYS, Dante, Biamp, Christie, LED/LCD/Plasma monitors and CMS/TMS video conferencing systems
• Experience supporting various unified communications platforms (Microsoft Teams, Teams Live Events, Zoom meeting, Zoom webinar, BlueJeans, and any other large UC platform provider)
• Maintenance and testing of large conference spaces, briefing rooms audio/visual systems, PC’s, guest devices and hallway interactive displays
• Contribute to and assist in driving a consultative environment with the client through innovation and the continuous improvement of audio/visual technologies.
• Record all issues, customer requests, project work and support calls into the ticketing system.
• Assist in creating, updating and adhering to procedural documents concerning logging, troubleshooting and repairing audio/visual issues and problems.
• Maintain the facility technology per process and operational standards.
• Able to conduct self and resolve issues in a highly professional manner with appropriate decision-making skills based on the situation
• Work cross functionally with other team members in areas of large events, IT support, Data center support and other areas assigned by management

Please note: This client is not accepting candidates submitted by other staffing firms or agencies at this time. Thank you.
 
Applicants for this opportunity must have an unrestricted right to work in the United States. [Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]
 
VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other federal or state protected category.
 
For immediate consideration, please contact
Anna Marcano – IT Recruitment Manager
O: 800-360-1407 D: 407-392-3135 E: [email protected]
 
For a complete list of our current openings, please visit VALiNTRYtechnology.com.
 


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