JOB RESPONSIBILITIES (include but are not limited to) :
- Troubleshoot and resolve IT issues for staff and programs on day to day basis
- Create new user accounts via Microsoft Active Directory
- Document IT tickets and resolution of problem(s) in ticketing system
- Assist with periodic computer asset inventory, disposal and associated cost information.
- Working with Third Party Product, Maintenance & Support Technical Partners
- Provide staff training around use of desktops and Office 365 applications
- Review all IT policies with current and new staff members
MINIMUM REQUIREMENTS/QUALIFICATIONS :
Professional/Academic :
Experience in multi-service environment with variety of levels of IT needs
A degree and/or certifications would be preferred (A+ and Network+)
Necessary Skills/Abilities :
- Experience with server operating systems: Windows 2003/2007/2010/2012
- Experience with desktop operating systems: Windows 7/Windows 8.1
- Network experience: TCP/IP, DHCP, Routing, Firewalls, Proxy Servers, Internet Content filtering, wireless networking, structured cabling
- Experience providing phone support
- Security Management experience with virus protection, encryption technologies and secure database technologies would also be a plus
- Experience with Microsoft Active Directory
- Experience with Office 365
- Experience with supporting application and MS Exchange hosted services
- Ability to manage multiple tasks
- Excellent organizational and communication skills
- Flexibility and willingness to respond to issues and problems as needed
- Experience with Connectwise ticketing system is a plus
Required Experience:
Information Technology: 1 year
Applicants for this opportunity must have an unrestricted right to work in the United States.
[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]
For immediate response please forward resumes to [email protected]
www.linkedin.com/in/joshuaahill
Josh Hill
Sr. IT Recruiter
(Direct) 321-704-9841
(Office) 800-360-1407
www.valintry.com
For a list of our current openings please visit Valintry's Jobs Webpage
