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Service Desk Specialist

  • Dallas, TX
  • Contract To Hire
  • Job ID: 21-00826

This is an exciting opportunity for an outgoing individual to join our growing IT department as a Service Desk Specialist of a multilocation printing company. This is a critical role within the Infrastructure / Service Desk team for supporting the company’s current manufacturing facilities as well as any addition locations thru acquisition.

BENEFITS:

  • Salary Range: $48k – $52k
  • Day Shift

QUALIFICATIONS: 

  • Provide technical assistance and ongoing support for technology users and resolve problems and/or determine appropriate direction for resolution for both on-site and remote locations
  • Identify/troubleshoot software issues relating but not limited to Windows 10, Mac OS, Microsoft Office, security/antivirus, and other proprietary software specific to the printing manufacturing process
  • Advanced knowledge of Microsoft Outlook. Must be able to troubleshoot connectivity issues, create and support .pst files, familiar with proper Calendar permission delegation
  • Excellent technical knowledge of desktops, laptops, and printer configuration and troubleshooting
  • Basic technical understanding of network level: WAN and LAN connectivity, switches, firewalls and IP addressing protocols

REQUIREMENTS: 

  • Associates degree or certificate in electronics or computer technology
  • 2 years of helpdesk experience required
  • 2 years of hands-on support or repair experience
  • Comptia A+, Network+ certifications a plus

Please note: This client is not accepting candidates submitted by other staffing firms or agencies at this time. Thank you.
 
Applicants for this opportunity must have an unrestricted right to work in the United States. [Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]
 
VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other federal or state protected category.
 
For immediate consideration, please contact
Anna Marcano – IT Recruitment Manager
O: 800-360-1407 D: 407-392-3135 E: [email protected]
 
For a complete list of our current openings, please visit VALiNTRYtechnology.com.
 


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