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Technical Support Analyst

  • Orlando, FL
  • Contract To Hire
  • Job ID: 21-00746

Position Summary
Primary responsibilities will be to act as an overall desktop support technician, troubleshoot technology issues, address help desk tickets, and work on various projects which will require understanding of Microsoft Windows, MAC, and other various technologies.
Essential Duties and Responsibilities

  • Provide client support and technical issue resolution via E-Mail, phone, and other electronic medium.
  • Configuration of client’s equipment.
  • Configuration of software to connect to the Network and Internet Applications.
  • Provide training to clients in the use of system and applications
  • Identify and correct or advise of OS and application operations related to company offered services
  • Perform creation of new accounts using company provided software tools
  • Able to work independently and efficiently to meet deadlines.

Knowledge and Skill Requirements.

  • A. S. degree in technology related field or technical school
  • 1+ years of Help Desk / Desktop Support or related technical experience
  • A+ or Network + certification preferred
  • Experience with imaging tools
  • Working knowledge of PC hardware and software installation, configuration, troubleshooting and repair
  • Familiarization with iPad operating system and hardware repair
  • Google Apps for Business / Education

 Please note: This client is not accepting candidates submitted by other staffing firms or agencies at this time. Thank you.
 
Applicants for this opportunity must have an unrestricted right to work in the United States.[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.] 
 
VALiNTRY Services and all its divisions are equal opportunity employers. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other federal or state protected category.
For immediate consideration, please contact
John Patten – Information Technology Recruiting Manager 
O: 800-360-1407 D: 407-205-1124 E:[email protected] 
LinkedIn:https://www.linkedin.com/in/john-patten-800a07219/
For a complete list of our current openings, please visit VALiNTRYtechnology.com.
 


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